Sunken interlock: why pavers sink and how to fix them

Updated · 7 min read

Short answer

Interlock sinks when the layer under it settles: a base that was too thin or poorly compacted, water soaking in from a downspout, or soft soil. In Ontario, freeze and thaw make every dip worse. The fix is to lift the pavers, rebuild and compact the gravel base (Unilock lists 10 to 14 inches under driveways), screed 1 inch of fresh bedding sand, relay, compact and re-sand the joints.

Key numbers

Bedding sand under the pavers
1 in (25 mm), uncompacted
Gravel base under a driveway
6 in (150 mm) minimum, 10–14 in typical
Lift pavers past the dip
At least 18 in (0.45 m) on each side
Repaired pavers above neighbours
1/16 to 1/8 in (2 to 3 mm)
Slope away from the house
1.5% minimum, 2% typical (about 1/4 in per foot)
In this guide

Sunken interlock is almost never the pavers’ fault. They sit on about an inch of sand, over compacted gravel, over soil. When one of those layers settles, washes out or gets pushed around by Ontario frost, the pavers follow it down.

The fix is to find out which layer moved and why, rebuild it with compacted gravel, and put the same pavers back.

If you’d rather have someone else do it, this is what our interlock repair and paver leveling work covers.

Why does interlock sink?

Interlock sinks because something under it has lost volume or support. The Concrete Masonry & Hardscapes Association (CMHA) is the industry group that publishes the technical guides for paver surfaces.

Its maintenance guide lists the causes of depressions:

  • settlement of the soil or gravel base, often from poor compaction
  • a saturated base or soil
  • bedding sand that was too thick
  • sand washed out of the joints and bedding
  • loose or inadequate edge restraints
Why a driveway dip forms Cross-section of an interlock driveway. Pavers sit on 1 inch (25 mm) of bedding sand over a compacted gravel base, 6 inches (150 mm) minimum per CMHA and 10 to 14 inches typical per Unilock, over native soil. Under a downspout the soil has turned into a soft, wet pocket, the base has sagged into it, and the pavers above have dropped into a dip. Downspout Wet, soft soil: the base sags Pavers Bedding sand, 1 in Compacted gravel base Min. 6 in, CMHA 10–14 in, Unilock Native soil
The pavers only follow the layer under them: here the soil went soft and the base sagged

Here is how those causes tend to show up on a GTA driveway, walkway or patio:

What you seeLikely causeWhat the repair needs
A dip where a downspout or gutter emptiesWater soaking the base and washing out sandRedirect the water, then rebuild the base
Ruts along the tire tracks on a drivewayBase too thin or not compacted for car loadsDig out and rebuild the base in compacted layers
A low strip beside the houseBackfill around the foundation settlingAdd and compact gravel, restore slope away from the house
Edge rows dropping or spreading outMissing or failed edge restraintNew edge restraint spiked into the base
Pavers humped up near a treeRoots growing under the baseDeal with the roots (an arborist for big trees), then relevel
A sunken patch over an old trenchUtility or irrigation trench backfill settlingCompact the trench fill, then rebuild the base

How deep the base should be

On driveways, CMHA ties ruts in the wheel paths to the base settling under repeated wheel loads. It says major rutting often points to a base that’s too thin.

Base depth matters more than most people expect, and the guidance varies by who’s writing it:

SurfaceCMHA minimum base (well-drained soil)Unilock typical gravel base
Walkway or patio4 in (100 mm)6–8 in (15–20 cm)
Residential driveway6 in (150 mm)10–14 in (25–35 cm)
Bedding sand on top1 in (25 mm), uncompacted1 in

CMHA says bases need to be thicker in colder climates and on continually wet or weak soils. It adds that greater thicknesses are often used where there are lots of freeze-thaw cycles. Unilock says clay soil needs deeper digging than sandy soil.

Southern Ontario winters bring plenty of freezing and thawing, so a driveway built to the bare minimum here is more likely to rut.

Watch out

If the dip is beside a big tree, go easy on the roots. In Markham, private trees with a trunk 20 cm across or more (measured 1.37 m up) are protected by the city’s Tree Preservation By-law. Its definition of injury includes damage to the roots, so cutting them can need a permit. Other GTA cities have their own rules.

Does frost make sunken pavers worse in Ontario?

Yes. Frost heave happens when water in fine-grained soil, such as silt or clay, freezes into layers of ice and lifts whatever sits on it. Clean gravel doesn’t do this, which is one more reason the base matters.

In spring the ground thaws from the top down. The meltwater can’t drain through the frozen layer underneath, so the soaked soil loses much of its strength (Pavement Interactive’s frost action reference covers both effects).

A weak spot gets pushed up in winter and settles back lower in spring. A small dip in the fall can be a puddle and a trip edge by April.

Frost heave, then spring settling Two cross-sections of the same paver section. In winter, layers of ice form in the clay soil and push the pavers up above their normal level. In spring the ground thaws from the top down, meltwater is trapped above the still-frozen soil, and the soaked soil lets the pavers settle lower than where they started. Winter Spring Ice lenses in clay Ice pushes pavers up where they sat before Thawed, soaked Still frozen Soaked soil lets them sink
Frost lifts a weak spot in winter, and it settles lower once the top thaws in spring

Good to know

CMHA suggests checking paver surfaces in spring during or right after a rain, when settlement and ponding are easy to see. Its maintenance guide warns that a depression full of water turns into a slippery patch of ice in winter, so a low spot that holds water is worth fixing before the next winter rather than after it.

Interlock patio after pressure washing, clean tan and grey pavers with freshly filled joints
Interlock restoration: pressure washing and new polymeric sand. See the before and after.

How do you fix sunken interlock properly?

You lift the sunken section, rebuild the base with compacted gravel, lay fresh bedding sand, relay the same pavers, compact them and refill the joints. The full sequence is in the step-by-step list below.

Three details decide whether the repair lasts.

Fix the base with gravel, not sand

CMHA’s guide specification says flatly not to use bedding sand to fill depressions in the base. A thick pocket of sand compacts more than the thin layer around it, and the dip slowly comes back.

Take up more than the dip

CMHA’s maintenance guide, written for utility cuts, says to remove pavers at least 18 inches (0.45 m) beyond the opening on each side. It also says to leave a 6 to 12 inch strip of undisturbed bedding sand as a height guide. A repair that stops right at the edge of the low spot leaves a ridge.

Compact the pavers, don’t just tap them

CMHA calls for at least two passes with a plate compactor of at least 5,000 lbf (22 kN), overlapping onto the pavers around the repair. Its construction guide says that compaction is what seats the pavers in the bedding sand and pushes sand up into the joints. A rubber mallet can’t do that evenly.

How much to lift around a dip Plan view of a paver surface seen from above. A sunken area sits in the middle. Pavers are lifted at least 18 inches (0.45 m) beyond the dip on each side. Inside the lifted area, a 6 to 12 inch strip of undisturbed bedding sand is left next to the pavers that stay, as a height guide, and the centre is dug out to the gravel. A side view below, with the height exaggerated, shows the relaid pavers sitting 1/16 to 1/8 inch (2 to 3 mm) above their neighbours after compacting. Dip 18 in Lifted area at least 18 in (0.45 m) past the dip, each side Dug out to gravel, rebuilt and compacted 6–12 in strip of undisturbed sand, the height guide Side view after compacting (height exaggerated) Repaired pavers 1/16–1/8 in (2–3 mm) above their neighbours
How far past the dip to lift, and how high the repaired pavers should sit after compacting

If the joints on the repaired section are polymeric sand, they’ll need new polymeric sand once the pavers are back. Our guide on how to apply polymeric sand covers that last step.

Our polymeric sand guide explains why cracked joints are often a sign of movement underneath rather than bad sand.

When is the best time to relevel pavers in the GTA?

Any time the ground isn’t frozen, which in the GTA usually means spring through late fall. CMHA says frozen base material shouldn’t be placed and no material should go over a frozen subgrade.

Polymeric sand adds its own limit. Techniseal asks for temperatures above 0°C for the 48 hours after installation and recommends planning for 24 hours without rain.

Spring repairs should wait until the soil has drained. CMHA notes that full compaction may not be achievable on saturated soil, and that saturated bedding sand shouldn’t be installed.

Common mistakes that make it sink again

Keeping pavers from sinking a second time mostly comes down to avoiding a few shortcuts. Each one goes against the CMHA or Unilock guidance above.

ShortcutWhy the dip comes backDo this instead
Adding a few inches of sand under lifted paversThe thick sand settles more than the thin bed around itFill the low spot with compacted gravel
Ignoring the waterA downspout emptying onto the same spot washes out the new base tooMove the downspout or fix the drain first
Relaying pavers dead flushThe new base and sand settle a little more than the oldLeave them 1/16 to 1/8 in (2 to 3 mm) high after compaction (CMHA)
Losing the slopeWater runs toward the house and soaks the baseKeep at least 1.5% slope, 2% is typical (CMHA)
Skipping the edgeOuter rows drift again without a restraintPut in a new edge restraint
Working on wet or frozen groundA soaked or frozen base won’t compact properlyWait for thawed, drained soil

On slope, Unilock says every paver surface should slope away from the house. CMHA’s construction guide gives 1.5% as a minimum, roughly 3/16 inch per foot, and its maintenance guide recommends 2% (about 1/4 inch per foot) as a typical minimum.

Unilock also calls edge restraints critical to the durability of a paver surface.

When should you call a pro?

Call a pro when the base, not just the sand, has to be rebuilt under weight. A single sunken paver or a small dip in a walkway is a fair weekend job if you can rent a plate compactor and you’re patient with the levelling.

It’s worth getting help when:

  • the dip is on a driveway that takes car weight
  • it’s large or keeps coming back
  • the section next to the house slopes toward the foundation
  • roots or a drain are involved
  • several pavers are cracked and need matching replacements

Lifting and levelling sunken pavers, and replacing damaged ones, is part of the interlock work we do across Markham and nearby towns like Richmond Hill and Stouffville. Quotes are free.

Have a look at our interlock repair service, call or text (437) 684-2535, or text us a photo of the low spot.

If the joints across the whole surface are also weedy or worn, our guide to weeds between pavers explains why it often makes sense to deal with both at once. The interlock cost guide covers what a full replacement involves if repair isn’t enough.

Step by step

  1. Find and fix the cause. Check where the water comes from before you lift anything. Move a downspout that empties onto the pavers, clear a blocked drain, and look for roots. A repair over the same wet spot will sink again.
  2. Mark the area and lift the pavers. Mark a border well past the dip, scrape the joint sand out around the first paver and pry it up with one or two large screwdrivers. Stack the rest in order so the pattern goes back the same way.
  3. Dig out the bedding sand. Remove the old bedding sand down to the gravel. Sand mixed with soil or debris shouldn't be reused. Leave a strip of undisturbed sand beside the pavers that stay, as a guide for height.
  4. Rebuild the base with gravel. Fill the low spot with crushed gravel, not sand, in thin layers (Unilock compacts its base in 2 to 3 inch layers). Compact each layer with a plate compactor or hand tamper until the base matches the solid base around it, with a very slight crown in the middle to allow for settling.
  5. Screed fresh bedding sand. Spread about 1 inch (25 mm) of coarse concrete sand over the base and screed it flat with a straight board, keeping the original slope away from the house.
  6. Relay the pavers in their pattern. Set the pavers back in their pattern, working from the undisturbed edge. They'll sit a little high on the loose sand until compaction beds them in. CMHA aims for repaired pavers to end up 1/16 to 1/8 inch (2 to 3 mm) above their neighbours after compacting, to allow for the last bit of settling.
  7. Compact and check the level. Run a plate compactor with a protective pad over the repair and onto the pavers around it, at least twice. Check with a straightedge: the patch should sit flush or a hair high, never low, and water should run off.
  8. Refill the joints. Sweep joint sand or polymeric sand into the joints, compact again and top up. Polymeric sand needs dry pavers, and Techniseal says the temperature has to stay above 0°C for the 48 hours it takes to dry.

Other questions people ask

How much does it cost to fix uneven pavers?

There's no reliable published price range for paver leveling in the GTA. Most online cost guides are American and far apart, so don't lean on any single number. The price depends on how big the sunken area is, how deep the base has failed, whether a downspout or roots have to be dealt with first, and how many pavers are broken. A small dip in a walkway is a short job. A driveway apron rutted by car tires is a much bigger one.

Should repaired pavers sit a little higher than the rest?

Yes, by a hair. The new base and bedding sand settle a little more than the old ones around them, so CMHA's maintenance guide aims for repaired pavers to sit 1/16 to 1/8 inch (2 to 3 mm) above their neighbours after compaction. Relaid dead flush, they tend to end up slightly low after a season of traffic, and water starts collecting in the same spot again.

How much of the driveway has to come up to fix one dip?

More than the dip itself. CMHA's maintenance guide says to remove pavers at least 18 inches (0.45 m) beyond the damaged area on each side, and to leave a 6 to 12 inch strip of undisturbed bedding sand around it as a height guide. Stopping right at the edge of the low spot leaves a ridge where the old and new beds meet. Our guide to the base under pavers covers the layers that go back in.

Can you raise sunken pavers without taking them out?

Not in a way that lasts. A paver can't be lifted from above without disturbing its neighbours, and packing sand under the edges leaves a soft, uneven bed that drops again. Interlock is made to come apart and go back together. CMHA's maintenance guide describes the repair as lifting the section, fixing the base and reinstating the same pavers.

Can you fix sunken interlock in winter?

It's best left until the ground thaws and dries out. CMHA's construction guide says frozen base material shouldn't be installed and no material should go over a frozen subgrade, and Techniseal says polymeric sand needs temperatures above 0°C for 48 hours while it dries. In the GTA that means spring through fall. Spring is also when a lot of new dips show up, after the frost comes out of the ground.

Sources

  1. Concrete Masonry & Hardscapes Association: PAV-TEC-002, Construction of Interlocking Concrete Pavements
  2. Concrete Masonry & Hardscapes Association: PAV-TEC-006, Operation and Maintenance Guide for Interlocking Concrete Pavement
  3. Concrete Masonry & Hardscapes Association: PAV-TEC-009, Guide Specification for the Construction of Interlocking Concrete Pavement
  4. Unilock: Project planning guide (understanding paver installation)
  5. Techniseal: RG+ Polymeric Sand technical data sheet
  6. Pavement Interactive: Frost action (frost heave and thaw weakening)
  7. City of Markham: Trees (Tree Preservation By-law 2023-164)